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  • Guarantees

    We stand behind our skills and art as we create Holston Mountain Hat Project items.  Defects within a year of purchase will be repaired at no charge if they occurred during the construction of the piece of headwear.  Obviously we cannot guarentee any defects or damaged caused by the customer.   Although customers are able to wear our headwear for many years, wearable handmade items will not hold up forever.   Please contact us by email through our CONTACT US link and choose "general information."  Of nearly 50,000 items made, we have been asked to repair just 2 hats and both had been purchased over five years prior to the request.

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